Privacy Policy – Zelios

Privacy Policy

This Privacy Policy applies to, a website and associated subdomains owned and operated by Zelios Agency LLC.
Zelios Agency Limited (“Zelios Agency”, “We”, “Us” or “Our”) provides this Privacy Policy to inform you of Zelios Agency’s policies and procedures regarding the collection, use, retention and disclosure of information that Zelios Agency receives from the following:

Zelios Agency’s use of information collected through our Platform shall be limited to the purpose of providing the service to the Customer and developing Our service offering. The Customer may further use Customer User information that the Customer collects in accordance with the Customers’ own Privacy Policy.


  1. Public Users: If you are a Public User, in the course of using the Zelios Agency Site, you may provide Zelios Agency with (i) personally identifiable information such as your name, phone number, picture and/or email address and other information that, if aggregated, could be used to identify you such as your age, gender, languages, city, suburb (some of which may also be inferred from your IP address and browser), and permissions (“Personal Information”); and (ii) feedback, suggestions, complaints, or other descriptions of your experiences, preferences, or interests in Zelios Agency or the Platform (“Feedback”).
  2. Customers: If you are a Customer, in the course of using the Zelios Agency Site or the Platform, you may provide Zelios Agency with (i) Personal Information in your user or account profile with Zelios Agency, such as your name, phone number, credit card or other billing information, email address, and home and/or business postal addresses; (ii) Personal Information in your user or account profile with the Third Party Site that interacts with the Zelios Agency Platform, that may include, but are not limited to, your log in credentials and profile information that you have elected to make public or provided to us; and (iii) Personal Information of your Customer Users that you have consent to collect, process, and/or store in connection with such Customer Users’ participation in an advertising, marketing, social media or another campaign (Campaign) using the Zelios Agency Platform or created by Zelios Agency; and (iv) Feedback.
  3. Customer Users: If you are a Customer User in the course of using the Zelios Agency Platform, Zelios Agency may receive, directly or through our Customers, Personal Information of yours that may include, but is not limited to (i) your social media profile (e.g. your Facebook profile name or handle, and its associated email address, but never your password); (ii) information posted on your social media profile such as wall posts, likes, dislikes, or items you follow, but only to the extent that you make this information publicly available, that you authorize the use of private information through a permission grant or other means provided by that Third Party Site, or that you provide this information to the Customer in response to a promotion or other marketing campaign operated by the Customer through the Zelios Agency Platform.
  4. Where information is provided to Zelios Agency by its Customers in accordance with the Customer’s relevant privacy policy, Zelios Agency uses that information under the direction of its Customers and has no direct relationship with the Customer Users whose personal data it processes.


In addition to the information identified above, and regardless of the type of user you are, when you visit the Zelios Agency Site or interact with the Zelios Agency Platform, Zelios Agency’s servers and our third party tracking-utility partners gather certain information automatically that your browser sends whenever you visit a website through log files. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to the Zelios Agency Site or interacted with the Zelios Agency Platform, and information you search for on the Zelios Agency Site or the Customer’s website or the Third Party Site.


Zelios Agency uses a number of automated tracking technologies. Technologies such as cookies, beacons, tags and scripts are used by Zelios Agency and our tracking-utility partners, affiliates, or analytics or service providers (Providers). These technologies are used in analyzing trends, administering the Zelios Agency Site, tracking users’ movements around the Zelios Agency Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies from Our Providers on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference), for authentication, for storing recently visited page information and for routing user traffic. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited and you may not receive the latest content.

The use of cookies by our Customers or Third Party Sites is not covered by our Privacy Policy. We do not have access or control over these cookies.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may link this automatically-collected data to other information we collect about you.

Local Storage Objects (HTML 5)

We use Local Storage Objects (LSOs) such as HTML5 to store [content information and preferences.]. Various browsers may offer their own management tools for removing HTML5 LSOs.

Behavioural Targeting / Re-Targeting

We may partner with a third party Provider to either display advertising on the Zelios Agency Site or to manage our advertising on other sites. Our Providers may use technologies such as cookies to gather information about your activities on the Zelios Agency Site and other sites in order to provide you with advertising based on your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads if you opt-out you will receive generic ads rather than tailored ads.

Third-party APIs

Our platform uses YouTube API Services, and data shared with us by users from a YouTube account is subject to YouTube’s Terms of Service and the Google Privacy Policy In the case that a YouTube account is linked to our platform, we store your Google User ID for authentication purposes, and an encrypted token to request the IDs of videos from a YouTube channel specified by you. We store thumbnails of the videos for display purposes, but do not store the videos themselves – they are played via the official YouTube embedded player. Videos removed from YouTube are automatically removed from our system, or can be manually removed at any time. You can revoke our access to your YouTube account at any time via the Google security settings page at Data provided by YouTube is not shared with any external parties.


We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We do not sell Personal Information that would identify you to third parties.

Zelios Agency uses Personal Information obtained by the technical means or directly or indirectly as described above for the following purposes: (i) to provide and improve the Zelios Agency Site, the Zelios Agency Platform, and related Zelios Agency services, features and content, (ii) to administer Customer’s membership and users’ use of the Zelios Agency Site, (iii) to enable users to enjoy and easily navigate the Zelios Agency Site and Zelios Agency Platforms, (iv) to better understand users’ needs and interests, (v) to fulfill requests users may submit to Zelios Agency, (vi) to personalise users’ experience on the Zelios Agency Site or Zelios Agency Platforms, (vii) to provide or offer software updates and product announcements, and (viii) to provide users with further information and offers from Zelios Agency or third parties that a user has asked to receive or that Zelios Agency believes users may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by Zelios Agency or third parties.

If you are a Customer User, by participating in any Campaign operated by our Customers in conjunction with the Zelios Agency Platform, you hereby acknowledge and agree that Zelios Agency will receive, use, store, process, and share your Personal Information with the relevant Customer who collects it, as necessary for Zelios Agency to (a) facilitate the Customers’ use of the Zelios Agency Platform; and (b) create aggregate reports or other marketing analyses that do not identify Customer Users personally for the relevant Customers operating Campaigns, or for Zelios Agency’s internal business and marketing analysis. You are hereby informed that it is your responsibility to review and consent to each Customers’ privacy policies and those of the applicable Third Party Site prior to participating in any Campaign. Any Personal Information you submit to a Customer or the Third Party Site from which you initiate your participation in a Campaign operated by use of the Zelios Agency Platform will be governed by the Customers’ Privacy Policy or that of the Third Party Site (and not this Privacy Policy). You understand and agree that Zelios Agency does not direct any Customers to collect any Personal Information from Customer Users, and therefore Zelios Agency assumes no liability in connection with any misuse by a Customer or Third Party Site of your Personal Information, or the failure of the Customer or Third Party Site to obtain your consent to use your Personal Information if such is legally required.


Zelios Agency may employ third party companies and individuals to operate the Zelios Agency Site or the Zelios Agency Platform to perform site-related services (such as to maintenance services, database management, customer support, sending emails on our behalf and web analytics and site improvement) or to assist us in analyzing how the Zelios Agency Site and the Zelios Agency Platforms are used. These third parties will have access to your Personal Information only for purposes of performing these tasks on Zelios Agency’s behalf. These third parties will not retain a copy of your Personal Information. Transfers to Providers are covered by the service agreements with our Customers.

Zelios Agency may also provide Personal Information to its business partners or other entities with whom Zelios Agency has cooperative relationships so that they can send you the promotional and other information you have requested from Zelios Agency or its business partners. If you provide us with your Personal Information for these purposes and no longer want it to be used in this way you may contact us at


If you are either a Public User or a Customer and decide at any time that you no longer wish to receive email or marketing communications from Zelios Agency, please follow the unsubscribe instructions provided in any of our communications.

We collect information for our Customers, if you are a Customer User and would no longer like to be contacted by a Customer that uses the Zelios Agency Platform, please contact the Customer directly.


Regardless of the type of user you are, you should be aware that Personal Information covered under this Privacy Policy does not and shall not include any information, whether it personally identifies you or not, that you have already made publicly accessible, including through a Third Party Site, or have consented to make public through your participation in a Campaign on a Third Party Site or through the Zelios Agency Site. As a user, you are deemed to consent to Our collection and use of such Personal Information as set out in this Privacy Policy.

Zelios Agency hereby notifies you that, while Zelios Agency discourages the collection and use of any sensitive personal information on the part of its Customers, Zelios Agency does not and cannot review or monitor the type of information which Customers choose to collect from Customer Users as a condition to, or in the course of, operating a Campaign in conjunction with the Zelios Agency Platform.


The Zelios Agency Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from the Zelios Agency Site or blog, contact us at . In some cases, we may not be able to remove your Personal Information. We will let you know if we are unable to remove your Personal Information and why.


The Zelios Agency Site includes social media features, such as the Facebook “Like” button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on the Zelios Agency Site. Your interactions with these features are governed by the Privacy Policy of the company providing it.


You can log in to our Customers Platforms using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you with the option to share certain Personal Information with us and our Customers, such as your name and email address, to pre-populate our sign up form.


Neither the Zelios Agency Site nor the Zelios Agency Platforms are directed to children under 13. Zelios Agency does not knowingly collect Personal Information from children under 13. If a parent or guardian becomes aware that his or her child has provided Zelios Agency with Personal Information without their consent, he or she should contact us at If Zelios Agency becomes aware that a child under 13 has provided Zelios Agency with Personal Information, Zelios Agency will delete such information from its files, and perform any other acts necessary to comply with applicable laws or regulations.


Zelios Agency reserves the right to use and disclose any information that is aggregate in a format such that you are not identifiable from that information (such as statistics and survey results that do not identify you individually).


Any user may communicate with Zelios Agency to inquire about Zelios Agency’s practices set forth in this Privacy Policy. Users who opt-in to receive a mailing or other communications may opt-out from receiving such marketing communications from Zelios Agency at any time by calling Zelios Agency, following the specific instructions in the email you receive, or by notifying Zelios Agency via the following contact email address:

Please note that the above will not apply to communications to Customers about the Zelios Agency Platform that is considered part of Zelios Agency’s service, in which case you will continue to receive such communications and may not opt out of receiving them unless you cancel your subscription to the Zelios Agency Platform.

If you are a Customer User, the information gathered from you will not be stored in a way that enables Zelios Agency to identify you from your data. This information will only be retained for as long as required for the purposes that it was collected for, after which it will be expunged, overwritten and/or permanently deleted from Zelios Agency’s servers in accordance with Zelios Agency’s industry-standard data retention policies and procedures.

Zelios Agency has no direct relationship with the Customer Users whose information it processes. A Customer User who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Customer (the data controller). If the Customer requests Zelios Agency to remove the data, we will respond to their request within 30 business days.

We will retain your information as well as information we process on behalf of our Customers for as long as the Customers’ account is active or as needed to provide the Customer with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Zelios Agency will respond to requests for access within 30 days.


We post Customer testimonials on the Zelios Agency Site which may contain Personal Information. We will obtain your consent, usually via email, prior to posting the testimonial to post your name along with the testimonial. If you have previously provided consent, but later want your testimonial removed, please contact us at .


By providing Zelios Agency with Feedback, you hereby grant to Zelios Agency a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use any Feedback and/or to incorporate such Feedback into the Zelios Agency Site, or Zelios Agency Platform, or any service or product developed by Zelios Agency. You acknowledge and agree that any Zelios Agency Platform, the Zelios Agency Site, or other product or service created by Zelios Agency incorporating such suggestions, enhancement requests, recommendations or other feedback shall be the sole and exclusive property of Zelios Agency and all such recommendations shall be free from any confidentiality restrictions that might otherwise be imposed upon Zelios Agency pursuant to your written or electronic agreement with Zelios Agency.


The Zelios Agency Site and the Zelios Agency Platforms may contain links to other sites. Please be aware that Zelios Agency is not responsible for the content or privacy practices of such other sites. Zelios Agency encourages all users to read the privacy policies of any other site.


Zelios Agency takes industry-standard precautions to protect Personal Information. When you enter sensitive information (such as a login credentials) on our login forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

While the safeguards implemented by Zelios Agency may help prevent or slow unauthorized access, maintain data accuracy, and facilitate the appropriate use of data, no guarantee is or can be made that your information is secure from intrusions and/or unauthorized access by third parties. If you have any questions about the security of the Zelios Agency Site or the Zelios Agency Platform, you can contact us at


Zelios Agency cooperates with government and law enforcement officials and private parties to assist with enforcement and compliance with the law. Zelios Agency will disclose any information about you to government or law enforcement officials or private parties as Zelios Agency, in its sole discretion, believes necessary or appropriate to respond to claims and legal processes (including but not limited to legal proceedings and subpoenas), to protect the property and rights of Zelios Agency or a third party, to protect the safety of the public or any person, or to prevent or stop any activity Zelios Agency may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.


Zelios Agency may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will be notified via email and/or a prominent notice on the Zelios Agency Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.


Zelios Agency’s computer systems are currently based in the United States, so your Personal Information will be processed by us in the United States. In accordance with applicable law, Personal Information collected on the Zelios Agency Site or in relation to a Campaign through the Zelios Agency Site, a Third Party Site or related applications may be transferred, stored and processed in the United States. By submitting your Personal Information to Zelios Agency, the Zelios Agency Site, in relation to a Campaign or to a related application, directly or indirectly through a Campaign, you consent to such processing of your Personal Information.


Zelios Agency may revise this Privacy Policy from time to time. The most current version of the policy will govern Zelios Agency’s use of Personal Information and will always be on www.Zelios . If Zelios Agency makes any material change to this policy, Zelios Agency will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on the Zelios Agency Site prior to the change becoming effective. We encourage you to periodically review the Zelios Agency Site for the latest information on our privacy practices. By continuing to access or use the Zelios Agency Site or the Zelios Agency Platform after those changes become effective, you agree to be bound by the revised Privacy Policy.


If you have any questions about our Privacy Policy, please contact us at, or by mail to:

Zelios Agency Limited: Chumatska st. 1., 16, office 4/1, 222161, Ternopil, Ukraine

Let's get in touch!

Get a free audit and promotion strategy for your video by filling out only three fields!

    CEO, project manager
    Vlad Baranov

    Vlad Baranov is a CEO and Project Manager at Zelios who has vast experience of working with a range of companies in the past and has led the creative sessions for project kick-offs. He has overseen several initiatives from their conception to their execution.

    He acts as a mentor to his team members and supervises the creative team of video designers, all the while bringing fresh, inventive, and demanding techniques of creative execution for all of the projects he works on.

    He is the most committed project manager who oversees their team around the clock and ensures that our clients are fully satisfied. He is in charge of all real-time feedback. His ultimate objective is to deliver high-quality content. Happy clients make him happy and he makes every effort to ensure that his clients are pleased and ready to come back for more!

    Account Manager
    Nina Khovanets

    Nina’s excellent customer service skills make the job of the rest of the Zelios staff 50% simpler because she is so well-liked by clients and the team equally.

    Her successful support account management does wonders for the clients, the firm, and the team. She handles escalations in a professional and timely manner.

    Her sweet nature and extraordinary communication skills help establish trust between clients and our artists ensuring a smooth deal and successful client connection.

    She makes sure that clients receive the services they have requested in a timely manner by communicating client requirements and requests to the concerned artist.

    Nina is a gem that manages projects within the context of client relationships, striving to achieve client objectives while also achieving Zelios’ objectives.

    Solomia Gamuliak

    Solomia Gamuliak is an amazing illustrator for explainer videos. She is known for continuously pushing and inventing in her profession to successfully transform your inspiration into a finished product.

    The artist Solomia Gamuliak is an illustrator and animator artist who presently. Her perfect illustrations for video explainers are loved by us and clients equally.

    Known for being bold, vibrant, and extremely eye-catching, her illustration style serves as an inspiration to every motion designer working in the modern-day.

    Her work is characterized by thin edges and vibrant saturated colors, and she believes that her drawings, in particular, are sometimes little more than “corny jokes.”

    She is an artist that uses her imagination to produce unique drawings for a variety of printed and digital products. When it comes to transforming ideas and printed media into inspiring graphics, she collaborates closely with her clients and the marketing team of Zelios to ensure satisfaction and quality.

    Graphic Designer
    Tania Kiyko

    A jewel in her industry, Tania Kiyko is not your typical daily graphic designer; she is a rare find. She enjoys illustrating visuals as well as creating graphic design work.

    There is no limit to what you can get made on by Tania. No matter if you need an amazing motion graphic design or some eye-catching video animation, her skills as a graphic designer can help you bring your imagination into reality. Zelios takes great pride in Tanya’s high-quality designer skills, who commits to providing only the highest quality graphic design services to her clients.

    She creates graphics that will make your imagination happy! Tania’s work as a graphic designer and illustrator has always made us at Zelios proud. Her designs bring life to the work.

    She not only uses illustrations and texts to create visual compositions but most importantly she focuses on solving her clients’ problems. When applied to a conventional canvas, her creative approach engages the viewer’s perception, resulting in incredible breaking points that are sure to get people talking.

    2D motion Designer
    Kolia Bahriy

    With so many professionals available, from graphic designers to web designers to user interface designers, it can be difficult to determine exactly what you want. Your initial point of contact, however, should be a motion design professional, as every firm worth its salt is profiting on the spike in demand for video content these days.

    Kolia Bahriy often called “frame-by-frame fanatic” at Zelios enjoys tuning an illustrator’s style and making it move. He mainly focuses on the variety of emotions the frames may express for advertising, explainer videos, Showreels, and logo animation.

    He is a specialist who works as a motion designer for showreels and explainer videos and is considered the boss in his work by bringing visual characteristics to life through animation.

    Simply said, he creates animated visuals! When it comes to Motion Graphics, his artwork and colorful visual effects elevate even the most simple video to a whole new level. He specializes in a wide range of media, including cinema, television, advertising, and digital content.

    3D Motion Designer
    Dima Kotyk

    With a strong sense of style, Dima creates work that is suitable for a wide range of applications, from commercials to short films to music videos to corporate video productions.

    He is a 3D Motion Graphics Designer at Zelios who is both creative and enthusiastic as a part of our dynamic and entertaining team. He develops custom explainer videos for our client’s digital initiatives. He is a team player who not only works autonomously but also collaborates closely with the rest of the team. In addition, with the ability to work fast while paying close attention to detail he maintains a high standard of quality and aesthetics as well.

    Dima ensures that he is involved in every phase of the process, from idea to storyboarding to animation, to ensure that the customer is completely satisfied.

    He collaborates with cross-functional teams at Zelios to create scripts, animations, and visual graphics for explainer videos by conceptualizing, visualizing, and storyboarding them into 2d motion.